Premier Regularly Scheduled Visit Program (PRSVP)

Our Premier Regularly Scheduled Visit Program (PRSVP) helps technology-dependent businesses of all sizes perform at peak levels.

How does PRSVP work for you? If you have a small company, PRSVP means that SNS serves as your entire IT staff. For midsize and larger organizations, our engineers, managers and support staffers essentially become members of your internal IT support team.

Small or large, in every case, we monitor, manage and maintain your technology infrastructure for a flat monthly fee. We assist with your strategic and capital planning for your immediate and long-term technology needs.

Personal service from Team SNS:

• Three SNS engineers and a technical manager dedicated to your organization
• Workweek help-desk services for your staff
• After-hours support for home-office users, traveling employees or consultants
• Unlimited Level I (L1), Level II (L2) and Level III (L3) support

What to expect with PRSVP:

• Around-the-clock monitoring of systems, servers and networks
• Engineering visits – weekly, monthly, whatever your needs are
• Quarterly planning meetings
• Yearly survey of your staff about their IT needs
• Network Operations Center (NOC) services: Coordinated software updates for servers, desktops, laptops and networking equipment