On-Site Support

We understand that every business has different needs for on-site and remote IT support. We are flexible based on your needs, and customize our support plans to accommodate your individual needs and budget.

These days, not a lot of IT companies include on-site support. SNS is different. We know that face-time between our employees and the clients we are serving provides a number of value-added benefits:

  • Promotes the team environment
  • Improves efficiencies
  • Shortens response time to issues
  • Promotes regular maintenance schedules
  • Provides hands-on help for installing new equipment and software
  • Makes tech support generally easier and more convenient for client
  • We also really enjoy getting to know all the great people we are helping in person!

When you have an SNS technician on-site, you can feel confident that he or she has been selected for you very carefully. We consider them an extension of your team with the qualities you would want if they worked for you directly:

  • Helpful
  • Professional in actions and appearance
  • Strong relationship builders
  • Ability to teach others
  • Communication skills
  • Adept at working with a variety of technical abilities

The SNS team has a variety of certifications in all fields of information technology. Even if you have full-time IT staff, we know that everyone has a specific background and expertise. No matter what you need, we’ve got you covered.