secured network services

Services

 

We are a full-service IT company dedicated to providing top-tier solutions that fit the needs of your organization. As your trusted technical advisor, we push to go beyond the services provided by the typical managed IT services provider.

 

Data Centers

 

Our two geographically diverse data centers allow us to provide the very best in class hosting, networking, and managed services for our clients. Our data centers are monitored 24X7 with cooling and generator backup. You will have peace of mind knowing your data is secure.

Support

 

Our live helpdesk team is available seven days a week, providing professional and immediate support. Our team of experts is motivated to stay ahead of the curve, to continuously provide you with exceptional service.

Contact

 

Have an upcoming project or interested in learning more about what we offer? Our knowledgeable sales staff is ready to help! Let us find a solution that best fits your business needs

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Services Tailored to Fit your IT Needs

SNS is a full-service IT company dedicated to providing top-tier solutions tailored to the needs of your organization. Being a leading provider of advanced IT solutions, our industry expertise allows us to execute strategic initiatives that allow you to focus on your business.

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Customized Support Plans

As a uniquely flexible service provider, our goal is to provide you with the level of service that is just right for your business. Whether we are serving as your IT department or assisting your existing IT team, we are here to help. Together we can design a support plan that best meets your organization’s needs.

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Strategic Planning & Consulting

We help eliminate the guess work in IT. Our infrastucture team has the experience to help you make informed decisions on equipment and software needs, so your environment can grow with your business.



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Technology and Security Audits

What grade would you give your current IT provider? We will evaluate your current infrastructure and provide solutions for weak points. Let us ensure your organization is in compliance.

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Telephone Systems & Telephony

Communication is vital to any business’s success. If you have out grown your current phone system or are simply looking for an upgrade we can help.


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SNS Datacenters

No business can afford lost data or down time. We have the best-in-class hosting, cloud, and networking solutions, as well as backup and disaster recovery (BDR) solutions to keep you up and running.

 Datacenter Locations

Let SNS provide you with 24X7X365 monitoring of your infrastructure at one of our two geographically diverse data centers located in Littleton, NH and at Markley Group in Boston, MA.

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Support

Things do not always go as planned. Our full time help desk staff are ready when you need them most.

Online Support System

Connect with our highly trained support engineers to allow them to resolve the issue.

Get Connected

Service and Outage Advisories

Be the first to know if there are service outages or other issues causing interruption in your area.

Active Alerts

Meet our Team

SNS is not your typical IT company. We’ve assembled a team of experts and made it our mission to make your work-life easier. Get to know our team and you will find innovators, problem solvers- people who are not afraid to rise to the challenge and people who will help develop the perfect IT solution for you and your staff.

Kevin Low
CEo & founder

Kevin founded SNS in 2002 from his Boston area apartment. He wanted to find a better way to support IT for clients who depended on him to keep their business’s IT operations always running and finely tuned. Today Kevin oversees Team SNS and helps SNS achieve its goals by working with his awesome band of chiefs and directors. Kevin is the proud father of 3 incredible kids, an avid boater, skier, and RVer. He can always be found listening to music, marches to the beat of his own drum, and is proud of the fine band he has assembled.

Brad Mirza
Chief operating officer (coo)

Brad works closely with his clients and peers on both IT operations and IT changes. Brad makes SNS strong through his advocacy for superior customer service, and focusing on business operations. On any given day, Brad can be found overseeing the sales operations of the company: Working with the finance team, managing vendor and distribution channel partnerships, and being directly involved in setting the direction of SNS. Outside of the office, Brad spends his days raising two beautiful boys and enforcing nap, snack, and sleep schedules. He loves horseracing, the state of Rhode Island, and the Red Sox.

Meg Metras
Chief Finance Officer

As CFO, Meg handles all things financial for the company, from AP to AR to Payroll and more. We are always trying to make her life a little busier as SNS continues to grow! In her spare time Meg can be found raising her two adorable daughters and consoling her husband over the direction, or lack thereof, of the New York Yankees baseball team or crafting the next great recipe to bring into the office.

Ted Casassa
Chief information officer (cio)

Ted is fluent in all languages of tech talk and is thorough and passionate about technology decisions. As CIO, Ted helps clients decide how to address their technology infrastructure needs and loves performing in-depth technology and security audits for his clients. He can often be found knee deep in managing complex networking projects and is well known for keeping technology vendors truthful and on the straight. Outside of the office, Ted can be found rooting for the Boston Bruins, camping under the stars, and passionately debating crypto currencies.

Kristy Hogan
Chief Service officer (CSo)

Kristy keeps all of our techs on point. As CSO, Kristy oversees the large and ever-expanding support and field engineering teams. She is able to keep her team organized even with a demanding work load of interviewing, hiring, and developing staff. Kristy fiercely protects clients, and her team always delivers the high level of friendly and knowledgeable service that clients have come to expect from SNS. Outside of the office, Kristy can be found spending time with her two adorable children and planning the next trip to Disney World.

Matt Chavez
Chief technology officer

Matt is extremely knowledgeable, experienced, and thoughtful when crafting and designing technology solutions for our clients. Matt knows that the solutions we implement today need to stand the test of time in the years to come; which is no small feat in an industry that changes every 3 years. Matt lives with his wife Diana in the Lone Star State and can often be found dreaming of ways to get back to the north east.

Heather Porter
Director of client communications

Heather is the primary contact for key SNS clients, managing the fast-paced world of technology for them. Heather’s day can often be spent translating the engineering tech-talk into a clear and concise IT recommendation and budget. Heather helps make things simple for our clients, and ensures that they easily understand IT. She is married, has 2 boys, and is an identical twin. Her alter ego stage name is Julie and her favorite Karaoke song is Copa Cabana.

Josh Abrams
director of client services

Josh works with all of the departments at SNS making the services we deliver easier for the client. He can be found working behind the scenes at SNS, interfacing between sales and engineering, interfacing with clients on projects, or fixing systems and processes on the back end. Josh is one of the originals and has been with SNS from the beginning. Outside of the office Josh loves doing home projects, rooting for the Boston Celtics, and being a Dad raising 3 wonderful children with his wife Royale in Massachusetts.

Kori Dickinson
SALES & MARKETING COORDINATOR

Kori is a rock star of sorts. She provides support to the sales and finance teams, and works on the company’s marketing initiatives. Kori can be found creating sales materials, presenting at tradeshows, and managing the company’s social media presence and overall brand reputation. Kori is always willing to do what it takes to ensure our customers and her co-workers are happy. When not at the office, Kori can be found practicing Fengshui on her gardens or exploring the mountains.

Established

2002

Customers

200+

Employees

40

Community Involvement

Our commitment to our clients goes beyond the typical 9-5 work week. We don’t only work hard to keep our clients moving forward, we work hard to keep our community moving forward.

We participate in numerous charitable opportunities and events and hope that by showcasing some of our charitable efforts we can help promote organizations that are doing the same across New England and inspire others to join in.

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Get in Touch

We would love to hear about your upcoming projects! If you would like to learn more about what we offer contact us using the form below.


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