ABOUT SNS
Founded in 2002, incorporated in 2003, by Kevin M. Low, Secured Network Services (SNS) helps businesses and organizations of all sizes get the most from their technology. SNS was started based on a personal philosophy that embraces both the highest caliber of technical expertise and an unwavering dedication to professional service at a fair and honest price.
Today headquartered in Littleton, NH, but with staff located throughout the US, we work with many industries, for-profits, and non-profits, both locally in New England and regionally throughout the United States.
The SNS Team
At Secured Network Services, Inc. (SNS) our entire team, from engineering to administrative staff, are committed to our clients’ success.
SNS is not just a job for us, we live and breathe technology both at work and at home. Our professionals collaborate on and off the job, often sharing after-hour interests in sports, music, travel, and other hobbies.
Team SNS staffers are parents, volunteers, techies, athletes, and home renovators. Look for us on the slopes, hiking the trails of the White Mountains, at a game in Boston, or enjoying Narragansett Bay and Boston Harbor.
Executive Team
Kevin Low, Founder & CEO
Kevin founded SNS in 2002 from his apartment in Massachusetts and was soon joined by an amazing team that has continued to grow and evolve every year.
As an entrepreneur and business owner, he is known for his business-centric approach, helping address his clients’ most compelling challenges, while providing comprehensive, cost-effective solutions designed to maintain our clients’ critical business missions.
Over the years, Kevin has been featured in an array of business publications including Providence Business News; New Hampshire’s Live Free and Start; New Hampshire Business Review, and the Caledonian Record where he was named the 2019 Littleton Business Leader of the Year.
Outside the office, he is the 2nd Captain for the Grand Isle Volunteer Fire Department (FFII), hobby farmer raising sheep, turkeys, and chickens. He is also a Water Commissioner for the Grand Isle Consolidated Water District.
Brad Mirza, Executive Vice President
A core member of the SNS family for nearly twenty years, Brad Mirza is Executive Vice President of SNS, working closely with SNS’s clients and team.
Brad is known for his strong advocacy for SNS clients and his unswerving customer service focus. On any given day, Brad can be found presenting client solutions, advising clients, and ensuring the well-being of our talented SNS team. He is part of the five-person Executive team guiding SNS forward in the ever-changing technology world.
Brad has been actively involved behind the scenes for the annual Meeting Street Telethon, providing critical support and improvements over the years to the event’s technology infrastructure and process.
Outside the office, Brad enjoys cooking and traveling to different sports destinations throughout the country, rooting for all the local Boston sports teams as well as his alma mater, the URI Rams. He lives with his wife and four grade-school-age children in Rhode Island and is a volunteer coach for Cranston League for Cranston’s Future (CLCF) sports programs.
Kristy Hogan, Chief Operating Officer
As Chief Operating Officer, Kristy is responsible for the smooth operation of the company, from managing the service and NOC teams, she also oversees customer service escalations, and the overall daily operations of the service teams. She is a vital member of the five-person executive team steering SNS in the managed solutions and IT marketplace.
Kristy joined SNS in 2011 as a help desk manager; she assumed customer service roles and the position of Chief Service Officer. She is known for her strong commitment to SNS clients. She makes sure clients are always up-and-running, their networks and infrastructure are appropriately secured, and they are on top of the latest technologies to improve business productivity.
Outside of the office, Kristy can be found spending time with her family and loves to travel. She can often be found on the sidelines of a soccer field or perusing the grounds of a highland games. She actively volunteers on the Parent Advisory Committee for her local high school and supporting the Band Boosters and Soccer programs.
Matt Chavez, Chief Technology Officer
Matt joined the SNS team in 2014 and today leads the SNS infrastructure teams as the Chief Technology Officer, crafting and designing technology solutions for our clients in all industries.
He manages a team of professional services engineers that helps implement and improve our clients’ infrastructures. Most importantly, Matt knows that the ins and outs of many of the technologies and solutions running our clients businesses.
Prior to joining SNS, Matt spent seven years at industry leader Dell Technologies, where he learned many of the skills and strategies that he brings to SNS today. An Oklahoma native and now a resident of California where he lives with his wife and two cats. Matt can be found after hours on some “handyman” projects or repairing and detailing racing cars. He is a passionate sponsor of many charities.
Tonya St. Cyr, Chief Financial Officer
A seasoned HR professional, Tonya joined SNS with four years of experience with Littleton Regional Healthcare in Littleton, New Hampshire. At SNS, she is focused on recruitment and on boarding of stellar team members, review, and revision of employee policies, and creating a company-wide compensation philosophy. She also reviews all benefit offerings and makes appropriate recommendations, keeping up to date with current offerings in the industry. Tonya is spearheading the rollout of a new HRIS system.
Prior to working in human resources, she spent 15 years as a loan officer and branch manager at Mascoma Savings Bank. Tonya brings her HR and business talents to all areas of sourcing and hiring, culture- and team building, evaluation, and retention, and more. She is known for her strong skills in employee relations, helping employees form meaningful relationships with their leadership team and bridging the gap to create successful communications. She has a proven record of working with management and employees to establish a growth plan and set a course for the future.
Tonya is working towards her master’s degree in human resources at Southern New Hampshire University and holds a Bachelor’s degree in Business Management from Granite State College. She is also a certified SHRM professional.
Josh Abrams, Client Success Manager. Partner.
Josh works with the client service team at SNS, assisting our clients in the management of their IT infrastructure and IT services provided by SNS. Josh is part of the team that creates and executes strategic plans for clients, remaining abreast of the latest industry offerings and up to speed on all technical requirements. He works closely with the engineers at SNS to design the scope of work for new capital improvements and, in turn, employs a hands-on style to procure what clients need.
Known for his calm, methodical and even-keeled approach to challenges and problem-solving, Josh is one of the “originals” at SNS, joining the founders right from the start as a technical engineer. He has forged long-term relationships with SNS clients; they rely on his sound judgement and advice. Outside of SNS, Josh jokes that parenting four children leaves little room for hobbies, but he enjoys being a volunteer coach for the soccer and baseball teams where his kids play. He remains a dedicated Celtics fan from his home outside Boston.