Who We Are

Meet our Team

Kevin Low
CEo & founder

Kevin founded SNS in 2002 from his Boston area apartment. He wanted to find a better way to support IT for clients who depended on him to keep their business’s IT operations always running and finely tuned. Today Kevin oversees Team SNS and helps SNS achieve its goals by working with his awesome band of chiefs and directors. Kevin is the proud father of 3 incredible kids, an avid boater, skier, and RVer. He can always be found listening to music, marches to the beat of his own drum, and is proud of the fine band he has assembled.

Brad Mirza
Chief operating officer (coo)

Brad works closely with his clients and peers on both IT operations and IT changes. Brad makes SNS strong through his advocacy for superior customer service, and focusing on business operations. On any given day, Brad can be found overseeing the sales operations of the company: Working with the finance team, managing vendor and distribution channel partnerships, and being directly involved in setting the direction of SNS. Outside of the office, Brad spends his days raising two beautiful boys and enforcing nap, snack, and sleep schedules. He loves horseracing, the state of Rhode Island, and the Red Sox.

Meg Metras
Chief Finance Officer

As CFO, Meg handles all things financial for the company, from AP to AR to Payroll and more. We are always trying to make her life a little busier as SNS continues to grow! In her spare time Meg can be found raising her two adorable daughters and consoling her husband over the direction, or lack thereof, of the New York Yankees baseball team or crafting the next great recipe to bring into the office.

Ted Casassa
Chief information officer (cio)

Ted is fluent in all languages of tech talk and is thorough and passionate about technology decisions. As CIO, Ted helps clients decide how to address their technology infrastructure needs and loves performing in-depth technology and security audits for his clients. He can often be found knee deep in managing complex networking projects and is well known for keeping technology vendors truthful and on the straight. Outside of the office, Ted can be found rooting for the Boston Bruins, camping under the stars, and passionately debating crypto currencies.

Kristy Hogan
Chief Service officer (CSo)

Kristy keeps all of our techs on point. As CSO, Kristy oversees the large and ever-expanding support and field engineering teams. She is able to keep her team organized even with a demanding work load of interviewing, hiring, and developing staff. Kristy fiercely protects clients, and her team always delivers the high level of friendly and knowledgeable service that clients have come to expect from SNS. Outside of the office, Kristy can be found spending time with her two adorable children and planning the next trip to Disney World.

Matt Chavez
Chief technology officer

Matt is extremely knowledgeable, experienced, and thoughtful when crafting and designing technology solutions for our clients. Matt knows that the solutions we implement today need to stand the test of time in the years to come; which is no small feat in an industry that changes every 3 years. Matt lives with his wife Diana in the Lone Star State and can often be found dreaming of ways to get back to the north east.

Heather Porter
Director of client communications

Heather is the primary contact for key SNS clients, managing the fast-paced world of technology for them. Heather’s day can often be spent translating the engineering tech-talk into a clear and concise IT recommendation and budget. Heather helps make things simple for our clients, and ensures that they easily understand IT. She is married, has 2 boys, and is an identical twin. Her alter ego stage name is Julie and her favorite Karaoke song is Copa Cabana.

Josh Abrams
director of client services

Josh works with all of the departments at SNS making the services we deliver easier for the client. He can be found working behind the scenes at SNS, interfacing between sales and engineering, interfacing with clients on projects, or fixing systems and processes on the back end. Josh is one of the originals and has been with SNS from the beginning. Outside of the office Josh loves doing home projects, rooting for the Boston Celtics, and being a Dad raising 3 wonderful children with his wife Royale in Massachusetts.

Kori Dickinson
SALES & MARKETING COORDINATOR

Kori is a rock star of sorts. She provides support to the sales and finance teams, and works on the company’s marketing initiatives. Kori can be found creating sales materials, presenting at tradeshows, and managing the company’s social media presence and overall brand reputation. Kori is always willing to do what it takes to ensure our customers and her co-workers are happy. When not at the office, Kori can be found practicing Fengshui on her gardens or exploring the mountains.

Community Involvement

Our commitment to our clients goes beyond the typical 9-5 work week. We don’t only work hard to keep our clients moving forward, we work hard to keep our community moving forward.

We participate in numerous charitable opportunities and events and hope that by showcasing some of our charitable efforts we can help promote organizations that are doing the same across New England and inspire others to join in.

While a company can make a contribution through charitable donations, we believe it is equally important to use our organizational and financial strength to help our employees serve the community. We encourage our employees to make a difference in the world and in their own backyard.

Our charitable activities do more than promote good will; They reflect our values and build a sense of purpose among the people within our company. Our community service reminds us that we’re about more than financial gain, we are committed to making real contributions to our communities, large and small.